Support

Something not working, or a question about Hebbi? Write to us and we'll help.

Email support@hebbi.app

Tell us what happened and on which phone or browser. In the app, Profile → Contact us opens an email with your app version already filled in.

Common questions

The confirmation or reset email hasn't arrived

Check your spam folder, and wait a minute before asking again. Open the link on the same phone or browser where you asked for it: it only works there, and only once. If it has expired, ask for a new one.

Hebbi can't hear me

Hebbi needs your microphone for this. You can turn it on in your phone's settings. In a browser, allow the microphone for app.hebbi.app in the site's settings.

Speaking is locked

Speaking practice opens once your listening reaches a certain level. The Practice tab shows which level that is.

I've used today's questions

Asking about a line has a daily limit. The app shows when you can ask again.

Your data and your account

The privacy policy explains what we keep and why. To delete your account and everything in it, seeDelete your account.